Terms & Conditions

Effective Date: 12/11/2025
Company Name: Sisterly Cleaning Services

By booking or using Sisterly Cleaning Services, you agree to the following Terms & Conditions.

1. Services Provided

Sisterly provides residential and commercial cleaning services, including:

• Deep cleaning

• Maintenance cleaning (weekly, biweekly, monthly)

Services are performed according to the selected package and agreed schedule.

2. Booking & Promotions

• First-time customer promotions (e.g., 15% off initial clean) apply one time per household or business

• Discounts cannot be combined unless stated otherwise

• Prices are subject to change based on size, condition, or special requests

3. Access & Preparation

Clients agree to:

• Provide safe access to the property at the scheduled time

• Secure pets, valuables, and sensitive materials

• Notify us in advance of special instructions or concerns

4. Cancellations & Rescheduling

• Cancellations or rescheduling requests must be made at least 24 hours in advance

• Late cancellations or no-shows may be subject to a fee

5. Satisfaction Guarantee

If you are not satisfied with your cleaning, notify us within 24 hours of service completion. We will make reasonable efforts to address the issue.

6. Liability

Sisterly is insured for standard cleaning operations. We are not responsible for:

• Pre-existing damage

• Normal wear and tear

• Damage caused by unstable items or undisclosed hazards

Liability is limited to the cost of the service provided.

7. Payments

• Payment is due at the time of service unless otherwise agreed

• Accepted payment methods are determined by our booking platform

• Failed payments may result in service suspension

8. Use of Website & Content

All content, branding, and language (including “sisterly” messaging) are the property of Sisterly Cleaning Services and may not be reused without permission.

9. Governing Law

These Terms are governed by the laws of Georgia, United States.

10. Contact Information

For questions regarding these Terms & Conditions, contact:
[email protected] | (470) 740-7997